Terms of Service

Last updated: May 3, 2026

These Terms of Service ("Terms") govern your access to and use of the Merchant Line point-of-sale and ticketing platform (the "Service"), provided by Merchant Line ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility & Accounts

You must be at least 18 years old and authorized to bind your organization to these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Use of the Service

You may use the Service solely for lawful business purposes in accordance with these Terms. You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Resell, sublicense, or make the Service available to third parties outside of your authorized organization.
• Use the Service to process unlawful transactions, infringe intellectual property, or transmit malicious code.
• Interfere with or disrupt the integrity or performance of the Service.

3. Payments & Transactions

The Service facilitates payment acceptance through third-party payment processors. You are responsible for complying with the terms of those processors and for the accuracy of your transaction data, tax handling, and refund decisions.

4. Customer Data

You retain ownership of the data you submit to the Service. You grant us a limited license to host, process, and transmit that data as necessary to provide the Service. Our handling of personal information is described in our Privacy Policy.

5. Intellectual Property

The Service, including all software, designs, and content we provide, is owned by Merchant Line and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during the term of your access.

6. Service Availability

We strive to provide a reliable Service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any portion of the Service at any time, with or without notice.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Merchant Line will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service.

9. Termination

We may suspend or terminate your access to the Service if you violate these Terms or if continued provision of the Service is no longer commercially viable. Upon termination, your right to use the Service will immediately cease.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in California.

12. Contact

Questions about these Terms can be sent to hello@getmerchantline.com.